Issues Accessing Support Systems

The issue is now resolved.

We apologise for the inconvenience, and will work to respond to all queries received promptly.

Intercom are reporting signs of recovery. We will continue to update.

Due to an issue reported with our customer communication platform, Intercom, we're experiencing difficulty handling support requests at this current time.

We have the ability to respond to urgent emails (help@radio.co), but there will unfortunately be delays.

We're keeping an eye on the situation, and will respond to any non-critical tickets once able to access the system.

Apologies for the inconvenience.

We're receiving reports of issues from Intercom, our customer communication system. We will update here in due course.