Stations Status Incorrectly Reporting Off Air

Uptime Impact: 2 hours, 4 minutes, and 54 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

If you experience any further issues please contact support - help@radio.co

Recovering

We've fixed the core issue, and monitoring the situation. Once we are satisfied the issue is resolved we will update this status.

Stations which reported as 'Off Air' are now reporting correctly.

If you do have any further issues relating to this incident, please contact us at help@radio.co

We thank you for your patience.

Identified

We've confirmed there is a problem, we're working to resolve it.

Investigating

We're currently investigating reports of some station dashboards incorrectly reporting as Off Air, which may result in web players and mobile apps also showing as ‘off air’.

The Station Status API may also be experiencing issues at this time, however streams remain online and accessible.

We are working to resolve this, and will provide updates shortly.

Began at:

Affected components
  • Station Servers