Streams Silent - Pearl, Amber and Plum Station Servers

Resolved
Resolved
After 6 hours and 12 minutes

RFO: A critical service failed on the station server, which resulted in stations falling silent.

Our team are investigating further the cause of this service failure, and will put actions in place to help prevent a re-occurrence of this issue. We'd like to again thank you for your patience.

This will be the final update. Should you experience any further issues, please contact the team at help@radio.co.

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Resolved
After 1 hour and 57 minutes

We understand this issue to now be resolved, a RFO report will be provided once available.

We apologise for the inconvenience, and thank you for your patience.

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Investigating

Hello,

We're aware of a current issue with streams falling silent on the following station servers:

  • Pearl
  • Amber
  • Plum

We are investigating the cause of this, and will provide an update shortly.

We apologise for the inconvenience.

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Began at:

Affected components
  • Station Servers