Scarlet - Server Issue

The incident has now been resolved—thank you for your patience.

It appears the problem was data centre related. We’re currently working with our infrastructure provider to investigate the root cause and identify any necessary corrective actions they must take.

If your station is still experiencing problems, please contact our support team at help@radio.co.

We've fixed the core issue, and are waiting for things to recover.

Hi,

We're aware of reports that stations on the Scarlet server are unable to access the stream.

We're investigating the cause and will provide an update shortly. We apologise for the inconvenience.