Intermittent availability of Radio.co services

Resolved
Resolved

We've now resolved the incident.

We experienced a brief platform outage while performing routine updates to our system infrastructure. The issue was related to recent changes made to optimise our platform's backend services.

Our team has identified and resolved the root cause, and all systems are now operating normally. We’ll continue to monitor the platform closely to ensure stability and prevent similar issues in the future.

If you continue to experience issues, please raise a ticket with support.

We apologise for any inconvenience this may have caused and thank you for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

We've confirmed the problem, and we're working to resolve it.

Updated

We are working with our infrastructure partners to further investigate the issues affecting access to Radio.co Studio.

Investigating

Our infrastructure team is investigating an issue affecting access to studio.radio.co and some stations.

Further updates will be provided on our status page when we learn more.

Began at:

Affected components
  • Radio.co Studio
    • studio.radio.co
    • Database
    • Platform
    • Statistics
    • Studio mobile App
  • Station Servers