Downtime on ”Pear” Station server
Reason For Outage (RFO)
The DNS server associated with pear.radio.co failed to respond at 19:29UTC on July 13th. This caused updates from our platform to cease which may have resulted in some stations playing radio silence.
After an investigatory period, our DevOps team were able to restore service around 19:55UTC.
To reduce the likelihood of this happening again we have linked additional DNS servers to our station servers to offer additional redundancy in the event of a failure.
Our monitoring software has detected the station server is back online. This incident has now been closed.
If you continue to experience issues please contact help@radio.co
Thanks.
We've fixed the core issue, and are waiting for things to recover.
Our DevOps team continue to investigate issues affecting the Pear station server.
Our monitoring software has detected potential downtime on a Station Server.
Our DevOps team has been informed and are working to investigate the problem. Further updates will be provided in due course.
If your station has stopped broadcasting we apologise for the inconvenience caused.
- Station Servers
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